How Engagement Will Make Or Break Your Community

Mark Thompson
2 min readJan 30, 2025

A great community isn’t built on fancy features or expensive platforms-it’s built on engagement.

You can have the slickest forum, the most advanced chat tools, or the latest AI-powered platform, but if people aren’t showing up, participating, and feeling connected, it won’t matter.

People join communities for connection, to learn things and for help in implementing what they’ve learned.

They don’t stick around because of the technology you use. They stay because of the conversations, the relationships you’ve built.

If your community feels alive and like a home from home, people will keep coming back.

If it feels empty, they’ll drift away.

Communities aren’t the Only Way to Monetise Your Content

Focus on Interaction

It’s easy to get caught up in setting things up just right, tweaking settings, designing the perfect onboarding flow, or adding more features.

But the truth is, a simple WhatsApp group with daily check-ins and real conversations will outperform a beautifully designed but inactive forum.

Instead of waiting for everything to be perfect, focus on getting people talking from day one.

Make Members Feel Heard

The best communities make people feel like their voice matters.

Ask questions, respond to comments, and encourage discussions.

When people feel heard, they’re more likely to contribute, which builds momentum.

Engagement breeds engagement.

Start Small, Grow Naturally

A tight-knit, active group is far more valuable than a big but silent one.

You don’t need hundreds of members to create impact-just a handful of engaged people who genuinely care about the topic.

As engagement builds, more people will naturally want to join.

The Right Platform Is the One People Use

No single platform is the “best” choice. The best platform is the one your audience actually uses.

If they prefer WhatsApp, use WhatsApp. If they already spend time on Discord, build there.

Don’t force people onto a system they don’t want just because it has more features.

A thriving community isn’t about tech-it’s about connection.

Start with engagement, keep things simple, and let it grow from there.

What’s the most engaging community you’ve ever been part of?

Let me know in the comments.

Originally published at https://simpleisprofit.com.

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Mark Thompson
Mark Thompson

Written by Mark Thompson

Veteran Content Marketer, Keeping it Simple and Sharing What Works in my regular newsletter: https://substack.com/@simpleisprofit

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