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Retaining Subscribers: Strategies to Reduce Email Unsubscribes

Mark Thompson
3 min readMay 31, 2023
Photo by Christopher Alvarenga on Unsplash

Retaining subscribers is an ongoing challenge for all businesses. While adding new names to your email list is always a positive development, it’s equally if not more vital to keep the subscribers you already have.

But how do you reduce the rate of email unsubscribes?

Let’s dive into this.

Understanding Subscriber Needs

The first step to retaining subscribers is to understand what they’re looking for in your emails. This might vary widely depending on the nature of your business, but by carefully analyzing your subscriber behavior and feedback, you can get a sense of what your audience values most.

This understanding will help you create content and emails that is both relevant and beneficial.

Keeping Promises

When your audience signed up for your email list, they were promised something. Maybe it was regular updates, exclusive deals, or insider tips.

Whatever the promise, it’s critical to uphold it. If subscribers feel like the value they’re receiving doesn’t match up with what they were initially promised, they’re likely to unsubscribe.

If your first emails are entertaining, make sure you keep that up through every email you sent

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Mark Thompson
Mark Thompson

Written by Mark Thompson

Veteran Content Marketer, Keeping it Simple and Sharing What Works in my regular newsletter: https://substack.com/@simpleisprofit

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